At SketchMaster.com, we are committed to ensuring your satisfaction. If you are not satisfied with your purchase, you may be eligible for a refund under the conditions outlined below.
Refunds are considered for issues such as technical problems that prevent access to our services. Contact our support team with relevant details to assess your eligibility.
To request a refund, email our customer support at [email protected] with your order details and a clear explanation of your request. Our team will respond within 3-5 business days.
Once approved, refunds will be processed within 7-10 business days. Processing times may vary based on your bank or payment provider.
Certain purchases are non-refundable, including completed artwork commissions and services already rendered. Please review our Terms of Service for further clarification.
If you have questions about our refund policy, reach out to us using the contact details below: